Sign up for the latest news, offers and franchise opportunities
Name:
Date (dd/mm/yyyy):
Store:
Manager on duty:
Check in with the team working, how are they feeling, do they require any support?
Are Social distancing markers/floor vinyls in place outside and inside the restaurant to maintain social distancing for customers and delivery drivers? — select an option —Yes--10No--0N/A--10
Is there evidence that social distancing is being adhered to by customers and delivery drivers? — select an option —Yes--10No--0N/A--10
Is the correct Covid POS displayed and in good condition? — select an option —Yes--10No--0N/A--10
Are you confident that all team members are adhering to social distancing guidelines whilst working? — select an option —Yes--10No--0N/A--10
Are team members washing their hands every hour and changing gloves frequently? — select an option —Yes--10No--0N/A--10
Ask a team member how many team are allowed in each work station at a time? Were they aware that only one team member is allowed in each workstation at a time? — select an option —Yes--10No--0N/A--10
Has the daily checklist been completed? (Check last 3 days) — select an option —Yes--10No--0N/A--10
Have the hourly temperature checks been completed correctly? (Check last 3 days) — select an option —Yes--10No--0N/A--10
Had the restaurant got enough stock of face masks, disposable gloves, hand soap and hand sanitiser? — select an option —Yes--10No--0N/A--10
Are touch points such as Pin pads, Door handles, tongs and spoons being sanitised at least hourly? — select an option —Yes--10No--0N/A--10
Please add any additional feedback on Covid secure checks
Is the Exterior of the restaurant clean and inviting, free from litter? — select an option —Yes--12.5No--0N/A--12.5
Are all external areas free from Pest activity? — select an option —Yes--12.5No--0N/A--12.5
Are the store external bins clean with lids closed? — select an option —Yes--12.5No--0N/A--12.5
Is the store external signage clean and in good condition? — select an option —Yes--12.5No--0N/A--12.5
Are the Windows/doors and shutters clean and free from fingerprints and smears? — select an option —Yes--12.5No--0N/A--12.5
Are opening hours displayed, correct and in good condition? — select an option —Yes--12.5No--0N/A--12.5
Are 'scores on the doors' displayed? — select an option —Yes--12.5No--0N/A--12.5
Is CCTV signage displayed? — select an option —Yes--12.5No--0N/A--12.5
Please add any additional comments regarding the exterior of the store
Is the restaurant area clean to a high standard? — select an option —Yes--10No--0N/A--10
Is the restaurant area well maintained? — select an option —Yes--10No--0N/A--10
Are the high chairs clean, in good condition with no loose screws or broken straps? — select an option —Yes--10No--0N/A--10
Are tables and chairs clean and in good condition? — select an option —Yes--10No--0N/A--10
Is the allergens signage displayed and in good condition? — select an option —Yes--10No--0N/A--10
Is the Allergen Chart up to date (Most recent copy)? — select an option —Yes--10No--0N/A--10
Is the Halal signage displayed and in good condition? — select an option —Yes--10No--0N/A--10
Is the POS current, correct, clean and in good condition — select an option —Yes--10No--0N/A--10
Are queue barriers in the correct position and in good condition? — select an option —Yes--10No--0N/A--10
Are the customer toilets clean, well maintained and fully stocked with toilet paper and hand soap? — select an option —Yes--10No--0N/A--10
Please add any additional comments regarding the internal customer areas
Is the Bain Marie clean and in good condition? — select an option —Yes--7.7No--0N/A--7.7
Are products descriptor lables in place and correct? — select an option —Yes--7.7No--0N/A--7.7
Are all products prepared correctly and have an appetising appearance? — select an option —Yes--7.7No--0N/A--7.7
Are all menu items available? — select an option —Yes--7.7No--0N/A--7.7
Test 2 products, were they hot, fresh and tasty? — select an option —Yes--7.7No--0N/A--7.7
Take the temperature of 2 products in the bain marie, were they above 63.c? — select an option —Yes--7.7No--0N/A--7.7
Is the counter area clean, tidy and in good condition? — select an option —Yes--7.7No--0N/A--7.7
Are the menu boards clean, working and displaying the correct products/prices? — select an option —Yes--7.7No--0N/A--7.7
Are all drinks fridges, post mix machines clean, working and in good condition? (check nozzles on postmix machine) — select an option —Yes--7.7No--0N/A--7.7
Is there evidence of regular ice machine cleaning – is the ice machine cleaned and maintained regularly? — select an option —Yes--7.7No--0N/A--7.7
Are delivery tablets, tills, pin pads and printers all clean and in good condition? — select an option —Yes--7.7No--0N/A--7.7
Is the hand wash sink working with hot water, paper towels, soap and hand sanitiser available? — select an option —Yes--7.7No--0N/A--7.7
Is hand washing procedure guidance posters on display at the hand sink? — select an option —Yes--7.7No--0N/A--7.7
Please add any additional comments regarding the FOH area
Is the chef area clean, tidy and well maintained with no safety hazards? — select an option —Yes--16.6No--0N/A--16.6
Are all products stored at the station correctly labelled, dated and within shelf life? — select an option —Yes--16.6No--0N/A--16.6
Is the station stocked up to meet the needs of the business? — select an option —Yes--16.6No--0N/A--16.6
Is the hand washing sink clean and fully stocked with hot water, soap, hand towels and hand sanitiser — select an option —Yes--16.6No--0N/A--16.6
Take the temperature of 2 chilled items, were they between 1-5.c? — select an option —Yes--16.6No--0N/A--16.6
Is the Extraction above the Wok station clean and working correctly with no gaps between filters — select an option —Yes--16.6No--0N/A--16.6
Please add any comments regarding the Chef station
Is the BOH area clean, tidy and well maintained and free from safety hazards? (look out for slip/trip hazards etc) — select an option —Yes--12.5No--0N/A--12.5
Are chiller units clean and working correctly? (test the temperature of all chillers with a probe thermometer and make sure that they are operating between 1-5.c) — select an option —Yes--12.5No--0N/A--12.5
Are freezer units clean and working correctly? (test the temperature of all freezers with a probe thermometer and make sure that they are operating between -15 to -21.c) — select an option —Yes--12.5No--0N/A--12.5
Are all products and packaging stored in original labelled containers, at least 15cm off the floor and heavy items stored between knee and waist height? — select an option —Yes--12.5No--0N/A--12.5
Are all products within shelf life? (check a sample of dates from different storage areas) — select an option —Yes--12.5No--0N/A--12.5
Are hand washing sinks clean, working and stocked with hot water, soap, paper towels and hand sanitiser? — select an option —Yes--12.5No--0N/A--12.5
Are Fryers clean and working correctly and is the oil being regularly skimmed to remove debris — select an option —Yes--12.5No--0N/A--12.5
Has food prep been completed to the correct specification and sufficent amount for the sales forecast? — select an option —Yes--12.5No--0N/A--12.5
Please add any additional comments regarding the BOH area
Are are team in correct uniform?(team should be wearing clean ironed uniforms with long hair tied back, branded hats/bandana worn. Shoes should be of solid construction and made of a non-porous material such as leather with no holes. Jewellery should not be worn with the exception of a plain wedding band) — select an option —Yes--16.6No--0N/A--16.6
Are team smiling and delivering excellent customer service? — select an option —Yes--16.6No--0N/A--16.6
Are team offering additional items/upselling drinks and side orders? — select an option —Yes--16.6No--0N/A--16.6
Ask a team member how they would deal with a customer who mentions that they have an allergy, do they answer correctly? — select an option —Yes--16.6No--0N/A--16.6
Ask a team member to decribe the taste of one of our menu items to you, do they answer correctly and confidently? — select an option —Yes--16.6No--0N/A--16.6
Ask a team member about portion control, do they answer correctly? — select an option —Yes--16.6No--0N/A--16.6
Please add any comments on the team section
Are all fire extinguishers located correctly, in good condition with pins and tags in place and serviced within the last 12 months? — select an option —Yes--14.3No--0N/A--14.3
Are wet floor signs clean, available and being used when required? — select an option —Yes--14.3No--0N/A--14.3
Log into the compliance centre. Have all checks been completed in the last week? — select an option —Yes--14.3No--0N/A--14.3
Have all team on shift completed all relevant training for the station that they are working on (or if a new starter are they being supervised whilst completing training)? — select an option —Yes--14.3No--0N/A--14.3
Are all fire exits clear/free from any obstructions and working correctly — select an option —Yes--14.3No--0N/A--14.3
Is the pest control log up to date? — select an option —Yes--14.3No--0N/A--14.3
Is your PMV schedule up to date? — select an option —Yes--14.3No--0N/A--14.3
Please add any comments regarding legal compliance
Overall feedback from Visit
Please rate your overall visit Below TargetOn TargetAbove Target
Overall Score %
